The D-21 Incident Management System is a modular and highly adaptable platform. Its flexible design enables it to seamlessly manage emergency incidents from diverse systems, such as security, fire protection, and mass notification, with available options to expand its core capabilities.

The system is vital for emergency response. The D-21 automatically detects emergencies, notifies the facility control center, and allows incident managers to streamline operations, including information gathering, response coordination, and responder dispatch/management. The system also maintains a complete incident response log.

For optimal management, advanced D-21 configurations offer the ability to integrate floor plans and maps. This feature provides incident managers with essential visual context, leading to more efficient incident handling.